If you are listening mainly to understand the speaker's needs and wants,you are engaging in ______________
A)content listening.
B)critical listening.
C)empathic or active listening.
D)sustained listening.

Question

Quizplus · Accepted Answer

Empathic or active listening involves listening with the intent to understand the speaker's perspective and feelings. It requires suspending judgment, reflecting back what the speaker has said, and showing empathy towards their experience. This type of listening is especially useful when supporting someone emotionally or trying to build a rapport with them.

If You Are Listening Mainly to Understand the Speaker's Needs