The remedies that McAfee took to placate subscribers impacted by its failure in quality control were intended to __________.
A) reposition its virus program as reliable
B) improve an existing product
C) investing in brand loyalty
D) ultimately protect its brand equity
E) address each gap in the gap model

Question

Quizplus · Accepted Answer

The gap model provides a number of scenarios that can be problematic when management underestimates the expectations of its customers.

The Remedies That McAfee Took to Placate Subscribers Impacted by Its