Individual behavior that is discretionary,not directly or explicitly recognized by the formal reward system,and that in the aggregate promotes the effective functioning of the organization is known as:
A)followership.
B)synergy.
C)organizational citizenship behavior.
D)impressions management.

Question

Individual behavior that is discretionary,not directly or explicitly recognized by the formal reward system,and that in the aggregate promotes the effective functioning of the organization is known as:
A)followership.
B)synergy.
C)organizational citizenship behavior.
D)impressions management.

Quizplus · Accepted Answer

Organizational citizenship behavior refers to behavior that goes beyond what is required as part of an employee's job description, but still contributes to the overall success and functioning of the organization. This type of behavior is not explicitly recognized through formal reward systems, but still has a positive impact on the organization's operations.

Individual Behavior That Is Discretionary,not Directly or Explicitly Recognized by the Formal