Susan has been using the new computer operating system for over six months.A friend who has an older version of the operating system calls Susan for help, since Susan used this older system for five years before getting the new one.As soon as Susan starts typing on her friend's computer, she realizes that she cannot remember specific details regarding this older operating system.Her inability to remember this older system is due to
A)decay.
B)suppression.
C)retroactive interference.
D)proactive interference.

Question

Quizplus · Accepted Answer

Retroactive interference occurs when newly acquired information interferes with the ability to remember previously learned information. In this case, Susan has been using the new operating system for six months, which may have interfered with her ability to remember specific details about the older operating system that she used five years ago. This is why she cannot recall the details on the old operating system.

Susan Has Been Using the New Computer Operating System for Over