During the audit of the quality control area,an auditor identified that a specific product has a 3 percent failure rate when tested.The specification calls for a failure rate of less than 1.8 percent.Product failure might lead to customer injury and in turn lawsuits against the company.The auditor has communicated this to management.Which of the following is not an acceptable response from management with regard to this risk?
A)Management is aware of the risk and has decided that it is acceptable.
B)Management has decided not to continue manufacturing this product.
C)Management has decided to increase the quality control activity to reduce the manufacture of unacceptable product to an acceptably low level.
D)Management has decided that the test data are unreliable and has decided not to respond to the audit findings.

Question

Quizplus · Accepted Answer

Management cannot ignore the audit findings and rely on the assumption that the test data are unreliable without further investigation. This response does not address or mitigate the identified risk of potential customer injury and lawsuits. Therefore, it is not an acceptable response. A, B, and C are all acceptable responses that address the risk in different ways. Management may decide that the risk is acceptable and take no further action or discontinue the product altogether. Alternatively, management may take steps to improve quality control to reduce the risk to an acceptable level.

During the Audit of the Quality Control Area,an Auditor Identified