Comparing the way a "best-in-class" company performs a specific activity (such as distribution)is called
A)process benchmarking.
B)results benchmarking.
C)total quality management benchmarking.
D)SPC benchmarking.

Question

Quizplus · Accepted Answer

Process benchmarking involves studying and comparing the processes and practices of leading companies in a particular field to improve performance. This type of benchmarking is often used to identify best practices in specific areas such as distribution. Results benchmarking, on the other hand, focuses on comparing outcomes and performance measures across different companies or industries. Total quality management benchmarking involves comparing the quality management practices of different organizations, while SPC benchmarking involves comparing statistical process control practices.

Comparing the Way a "Best-In-Class" Company Performs a Specific Activity