In selecting non-financial performance measures managers should choose measures that reflect
A)qualitative characteristics that point out sub-optimization activities and throughput bottlenecks.
B)both short-term and long-term measures related to critical success factors.
C)long-term supplier satisfaction levels.
D)short-term financial viability.

Question

Quizplus · Accepted Answer

Non-financial performance measures should align with both short-term and long-term goals related to critical success factors to ensure comprehensive performance evaluation and strategic alignment.

In Selecting Non-Financial Performance Measures Managers Should Choose Measures That