Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.

Name: Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.
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The Answer of Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.

Performance Measures That Reflect an Organization's Ability to Satisfy Customers