The balanced scorecard approach complements measures of past performance with measures of the drivers of future performance.

Question

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The balanced scorecard approach is designed to include measures of past performance as well as measures of the drivers of future performance in order to provide a more comprehensive view of overall organizational success. This approach recognizes that focusing only on past performance may not be enough to drive future success and encourages companies to look at a wider range of factors that can impact future results.

The Balanced Scorecard Approach Complements Measures of Past Performance with Measures