In the "new era" of manufacturing,good performance indicators are
A)production-based.
B)sales-based.
C)cost-based.
D)consumer-baseD.

Question

Quizplus · Accepted Answer

In the new era of manufacturing, consumer satisfaction and loyalty are key factors. Therefore, consumer-based performance indicators such as Net Promoter Score (NPS), Customer Lifetime Value (CLV), and Customer Satisfaction Index (CSI) are becoming more important than traditional production or cost-based indicators.

In the "New Era" of Manufacturing,good Performance Indicators Are