A process map
A)should indicate only value-added activities.
B)is also known as a detailed flowchart.
C)should indicate only those steps/processes that are obvious in the production of goods/services.
D)is also known as a value chart.

Question

Quizplus · Accepted Answer

A process map is also known as a detailed flowchart which shows all the steps and activities involved in the production of goods/services, including both the value-added and non-value-added activities. Therefore, option A is incorrect. Option C is also incorrect as it is not necessary that all the steps/processes involved in production are obvious, some may require detailed analysis. Option D is incorrect as the term value chart is not commonly used for process mapping.

A Process Map