In comparing the types of skills used by managers at different levels within an organization, which of the following is true?
A) Top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
B) First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.
C) The types of skills used by managers do not change much from one level of management to another.
D) The specific skills used at different levels of management do vary, but conceptual skills are the most important at all levels.

Question

Quizplus · Accepted Answer

According to the text, first-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills. Therefore, option B is the correct answer. Option A is incorrect because top managers mainly use conceptual skills. Option C is incorrect because the types of skills used by managers do change from one level to another. Option D is incorrect because even though specific skills used at different levels of management have variations, conceptual skills are not necessarily the most important at all levels.

In Comparing the Types of Skills Used by Managers at Different