According to the service matrix proposed by Collier and Meyer,ATM services are categorized as
A) customer-routed services.
B) co-routed services.
C) provider-routed services.
D) none of the above.

Question

Quizplus · Accepted Answer

ATM services are categorized as provider-routed services because they are standardized and controlled by the service provider, offering limited customization or interaction from the customer.

According to the Service Matrix Proposed by Collier and Meyer,ATM