Generally,the more knowledgeable the customer,the greater the chances the court will interpret an incorrect statement by a salesperson as an actionable misrepresentation rather than as sales puffery.

Question

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There is a subtle difference between sales puffery and statements of fact; they can be difficult to distinguish. In general, the courts interpret a statement as actionable when a customer lacks knowledge about a product sold by a salesperson.

Generally,the More Knowledgeable the Customer,the Greater the Chances the Court