Joel recently attended a seminar on improving listening skills.Because of what he learned at the seminar,he is actively trying to hear what the prospect is saying.However,he is not making an effort to understand the prospect's intent.At what level is Joel listening?
A) Evaluative
B) Routine
C) Dynamic
D) Active
E) Marginal

Question

Quizplus · Accepted Answer

Evaluative listening involves some concentration and attention to the speaker's words but the speaker fails to try to understand the intent of the message. Marginal listening, the first and lowest level, involves the least concentration.

Joel Recently Attended a Seminar on Improving Listening Skills