Some consider any level of quality short of perfection to be unacceptable.However,managers who must set quality targets should consider:
A)The quality level required by ISO 9000
B)The relative costs of failure,prevention,and appraisal
C)The fact that six sigma is a universally accepted standard
D)The effects of product quality on stock prices.

Question

Quizplus · Accepted Answer

Setting a quality target that aims for perfection may not be feasible or cost-effective. Managers should consider the relative costs of failure, prevention, and appraisal when setting quality targets. It is important to find a balance between the costs and benefits of achieving a certain level of quality. ISO 9000 and Six Sigma are standards that may be helpful, but they should not be the only considerations when setting quality targets. The effects of product quality on stock prices may also be important, but this factor may not be relevant or applicable to all organizations.

Some Consider Any Level of Quality Short of Perfection to Be