Scott is part of a production team that has researched and chosen a new process to improve the quality of a product.Scott finds information that counters the claims of the production team.However, Scott decides to ignore the new-found evidence and support the team's decision.Scott is being adversely influenced by
A)the illusion of control.
B)organizational learning.
C)groupthink.
D)devil's advocacy.
E)representative bias.

Question

Quizplus · Accepted Answer

Groupthink is a pattern of faulty and biased decision making that occurs in groups whose members strive for agreement among themselves at the expense of accurately assessing information relevant to a decision.

Scott Is Part of a Production Team That Has Researched