Which of the following statements is true about total quality management (TQM)?
A)There are three steps in the TQM program.
B)Suggestions for improvements come from lower-level managers.
C)All managers in every function must cooperate and develop goals for the organization.
D)Adding steps for the production process increases quality.
E)A just-in-time inventory is not compatible with the program.

Question

Quizplus · Accepted Answer

TQM requires the cooperation of managers in every function of an organization and across functions.

Which of the Following Statements Is True About Total Quality