Total quality management (TQM) is a technique that focuses on
A)using IT to develop an ongoing relationship with customers.
B)improving the quality of an organization's products and services.
C)increasing operating system efficiency.
D)using IT to reduce the costs of production assembly process.
E)creating an output that is valuable to the customer.

Question

Quizplus · Accepted Answer

Total quality management is a technique that focuses on improving the quality of an organization's products and services.

Total Quality Management (TQM) Is a Technique That Focuses on