The use of stakeholder contacts as a methodology for gathering information useful for problem analysis involves the use of:
A) quality circles.
B) focus groups.
C) published sources.
D) internal records.

Question

Quizplus · Accepted Answer

Stakeholder contacts involve direct communication with individuals or groups who have a stake or interest in the problem at hand. Focus groups, which bring together a small group of stakeholders to discuss the problem and provide feedback, are a common method of stakeholder contact. Quality circles are a different type of group that focuses on improving organizational processes, while published sources and internal records are not methods of direct communication with stakeholders.

The Use of Stakeholder Contacts as a Methodology for Gathering