According to the Real World case,JetBlue's employees do not need training to utilize the computerized reservation system.

Name: According to the Real World case,JetBlue's employees do not need training to utilize the computerized reservation system.
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The Real World case mentions that JetBlue's employees do require training to utilize the computerized reservation system, as it is a complex system with many functions and features that need to be properly understood in order to be used effectively.

According to the Real World Case,JetBlue's Employees Do Not Need