Which of the following is not a principle of Deming management?
A)Quality should be aimed at the needs of the consumer.
B)Companies should determine which workers are to blame for problems.
C)Improved quality leads to increased market share and employment.
D)Quality can be improved on the basis of hard data.
E)Companies should aim at improving the system.

Question

Quizplus · Accepted Answer

Deming management does not focus on blaming individuals for problems, but rather on improving the system as a whole. Thus, choice B is not a principle of Deming management. The other choices are all principles of Deming management, including the focus on meeting consumer needs, using data to improve quality, and recognizing that improving quality can lead to benefits such as increased market share and employment.

Which of the Following Is Not a Principle of Deming