According to Kaplan and Norton,"_______ show the cause-and-effect links by which specific improvements create desired outcomes."
A)Strategy maps
B)Positioning maps
C)Multidimensional maps
D)Customer maps
E)Graphic interface maps

Question

Quizplus · Accepted Answer

As Kaplan and Norton state,"Strategy maps show the cause-and-effect links by which specific improvements create desired outcomes," such as objectives for revenue growth,targeted customer markets,the role of excellence and innovation in products,and so on.

According to Kaplan and Norton,"_______ Show the Cause-And-Effect Links by Which