If you can attribute someone's rude behavior to an internal cause, you are likely to respond with positive human relations.

Question

Quizplus · Accepted Answer

Attributing someone's rude behavior to an internal cause (like their personality or character) typically leads to more negative feelings towards them, as opposed to considering external factors (like a bad day) which might elicit a more understanding and positive response.

If You Can Attribute Someone's Rude Behavior to an Internal