One of the primary reasons why conflict occurs is because people:
A) fail to make their expectations known to others.
B) are usually aggressively pursuing their goals.
C) tend to be empathic toward their colleagues.
D) use reflecting statements to aggravate a problem.

Question

Quizplus · Accepted Answer

Failure to communicate expectations can create misunderstandings and unmet needs, leading to conflict. Aggressively pursuing goals (B) may also lead to conflict, but it is not the primary reason. Being empathetic (C) can actually prevent conflict. Using reflecting statements (D) can be a helpful tool for resolving conflict, not aggravating it.

One of the Primary Reasons Why Conflict Occurs Is Because