Which of the following is true regarding skilled knowledge workers?
A) They do not have considerable autonomy to make decisions.
B) They are most likely to experience a lack of opportunities in a slow economy.
C) They are not easily replaceable as they own the knowledge that the company requires to produce its products.
D) They are not expected to be technically efficient and are only involved in direct interactions with customers.
E) They are bound to work under the conditions imposed by the employer owing to the low status of their jobs.

Question

Quizplus · Accepted Answer

The organizations that engage in total quality management promote cooperation with vendors, suppliers, and customers to improve quality and hold down costs. All employees receive training in quality. The managers measure progress of the employees with feedback based on the data.

Which of the Following Is True Regarding Skilled Knowledge Workers