Total quality management is intended to bring about a continuous process of quality improvement.

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management philosophy that aims to continuously improve the quality of products and services by involving all employees in the organization, focusing on meeting customer needs, and making continuous improvements in all aspects of the organization's operations. TQM is a continuous process of quality improvement, and its goal is to achieve customer satisfaction and organizational success through the delivery of high-quality products and services. Therefore, the statement "Total quality management is intended to bring about a continuous process of quality improvement" is true.

Total Quality Management Is Intended to Bring About a Continuous