In general, HR departments should be able to improve their performance through some combination of greater efficiency and greater effectiveness. In this context, greater effectiveness means that
A) the rate of employee turnover is considerably high.
B) the HR personnel use fewer and less-costly resources to perform its functions.
C) the average employee compensation in the organization is well above the prevailing market rate.
D) what the HR department does has a more beneficial effect on employees' and the organization's performance.
E) there is a relatively narrow gap between the highest and the lowest salaries paid in the organization.

Question

Quizplus · Accepted Answer

Greater effectiveness for HR departments means that what they do has a more beneficial effect on employees' and the organization's performance. This includes activities such as improving employee engagement, providing effective training and development, and implementing fair and consistent HR policies and practices. High turnover rate (A), using fewer and less-costly resources (B), higher than market rate employee compensation (C), and a narrow salary gap (E) may contribute to efficiency, but do not necessarily indicate greater effectiveness.

In General, HR Departments Should Be Able to Improve Their