In the context of an organization's human resource division,which of the following statements is true of customers?
A) They refer specifically to the organization's shareholders.
B) They refer specifically to the organization's offshore clients.
C) They usually refer to the top management.
D) They refer to the organization as a whole and its other divisions.
E) They refer to the labor law enforcement agencies.

Question

Quizplus · Accepted Answer

In recent years, human resource management at some organizations has responded to the quest for total quality management by taking a customer-oriented approach. For an organization's human resource division, "customers" are the organization as a whole and its other divisions.

In the Context of an Organization's Human Resource Division,which of the Following