Choose the statement that most closely describes a total quality management system.
A)Detection of defects
B)Prevention of defects
C)Inspection for defects
D)Conformance to specifications
E)Correction of defects

Question

Quizplus · Accepted Answer

A total quality management system focuses on preventing defects and improving processes, rather than just detecting and correcting defects after they occur. This approach involves continuous improvement efforts, such as regular monitoring and evaluation of processes, employee training and involvement, and a commitment to meeting customer needs and expectations. While conformity to specifications is an important aspect of TQM, it is not the primary focus.

Choose the Statement That Most Closely Describes a Total Quality