Which of the following statements about decision making in a crisis is true?
A)In crises, managers should make decisions only after taking all of the details into account.
B)An effective plan for crisis management should include communication actions.
C)In crises, managers should avoid making decisions under pressure.
D)It is not imperative to include crisis management on the management's agenda.
E)Crises can never provide benefits to a company.

Question

Quizplus · Accepted Answer

In crises, managers must make decisions under a great deal of pressure. An effective plan for crisis management (CM) should include communication actions, such as providing training for dealing with the media, local communities, and police and government officials.

Which of the Following Statements About Decision Making in a Crisis