June's team stopped being productive because it had an internal conflict that the group members could not resolve. A representative from the human resources department attended several meetings to help resolve the conflict and enable the group to move on. The person who did this played the role of _____.
A)facilitator
B)gatekeeper
C)mediator
D)researcher
E)taskmaster

Question

Quizplus · Accepted Answer

A mediator is a third party who intervenes to help settle a conflict between other people. Third-party intervention, done well, can improve working relationships and help the parties improve their own conflict management, communication, and problem-solving skills.

June's Team Stopped Being Productive Because It Had an Internal