Candace has come up with an idea for increasing sales in her organization. She speaks to her manager and shares her ideas with him. Which of the following types of communication does this scenario exemplify?
A)Downward communication
B)Vertical communication
C)Upward communication
D)Horizontal communication
E)One-way communication

Question

Quizplus · Accepted Answer

Upward communication travels from lower to higher ranks in the hierarchy. It is important because management gains a more accurate picture of subordinates' work, accomplishments, problems, plans, attitudes, and ideas. The communication between Candace and her manager is upward.

Candace Has Come Up with an Idea for Increasing Sales