In Scenario D, Wes's sales executives have consistently failed to achieve the monthly sales target. This is an example of ____.
A)a performance gap
B)goal displacement
C)negative reinforcement
D)an adverse impact
E)discounting the future

Question

Quizplus · Accepted Answer

A performance gap is the difference between actual performance and the performance that should or could exist. As an impetus for change, a performance gap can apply to the organization as a whole; it also can apply to departments, groups, and individuals.

In Scenario D, Wes's Sales Executives Have Consistently Failed to Achieve