An example of CRM being used at a retailer is _______.
A)frequent buyer cards
B)having shopping carts
C)providing parking
D)offering a coat and package check
E)evidence of friendly and helpful sales associates

Question

Quizplus · Accepted Answer

CRM programs focus on building loyalty with the retailer's most valued customers and to increase their share of wallet;frequent buyer cards are one strategy used to accomplish this objective.

An Example of CRM Being Used at a Retailer Is