Which of the following is a characteristic of operational managers?
A)They bridge the gap between higher and lower levels of management.
B)They focus on long-term issues of the business.
C)They develop on goals and plans that have been formulated by top-level managers.
D)They are directly involved with nonmanagement employees.
E)They break down the business' objectives into business units.

Question

Quizplus · Accepted Answer

Frontline managers, or operational managers, are lower-level managers who supervise the operations of the organization. They are directly involved with nonmanagement employees, implementing the specific plans developed with middle managers.

Which of the Following Is a Characteristic of Operational Managers