Refreezing is not always the best third step in motivating people to change if it creates new behaviors that are rigid.

Question

Quizplus · Accepted Answer

In today's organizations,refreezing is not always the best third step if it creates new behaviors that are as rigid as the old ones.Refreezing is appropriate when it permanently installs behaviors that focus on important business results and maintain essential core values.But refreezing should not create new rigidities that might become dysfunctional as the business environment continues to change.

Refreezing Is Not Always the Best Third Step in Motivating