_____ are functions that support CRM after the sale.
A)Customer service and support
B)Analytics
C)Sales force automation
D)Marketing campaign management

Question

Quizplus · Accepted Answer

Customer service and support are functions that support CRM after the sale.These vitally important subsystems of a CRM system enable businesses to provide prompt and effective customer service and accurate and timely product support.Customer service and support functions are definitely multi-channel,attempting to meet the service needs of customers by phone,e-mail,Web,text message,Facebook presence,and so on.

_____ Are Functions That Support CRM After the Sale