menu
Sign up

The Belief That Quality Stemmed from "Constancy of Purpose," and That

Question 119
Multiple Choice

The belief that quality stemmed from "constancy of purpose," and that managers should stress teamwork,be helpful rather than simply give orders,and make employees feel comfortable about asking questions was proposed by _____. A)Frank and Lillian Gilbreth B)Henri Fayol C)Max Weber D)Mary Parker Follett E)W.Edwards Deming

Related questions
Q 120
Joseph Juran defined quality as "fitness for use," which meant that ____. A)a product or service should be priced competitively B)an organization should produce products that will help customers stay healthy C)companies should focus on products that help the community D)products should be very durable E)a product or service should satisfy a customer's real needs
Q 121
To gain a competitive edge this year,the upper management of a global IT company has decided to focus on customer service,employee training,and continuous quality improvement.This approach is known as _____. A)customer focus B)total quality management (TQM) C)evidence-based management D)competitive edging E)constancy of purpose
Q 122
A successful daycare center continuously focuses on actively developing,finding,and then communicating to its employees any new information and approaches related to its business of child care so that workers can modify their behavior to reflect this new knowledge.These types of companies are called _______ organizations. A)customer-focused B)learning C)research D)evolving E)360-degree
logo
© 2020-2021 Cozyplus FZ LLC. All rights reserved