The balanced scorecard is a multi-dimensional measurement tool aimed to capture performance measures related to ________.
A) accounting/finance
B) human resources
C) internal processes
D) customers
E) all of the above

Question

Quizplus · Accepted Answer

The balanced scorecard is designed to capture performance measures related to all aspects of an organization, including accounting/finance, human resources, internal processes, and customers. Therefore, the best choice is E, as it encompasses all of the above options.

The Balanced Scorecard Is a Multi-Dimensional Measurement Tool Aimed to Capture