Many businesses face the same customers over and over again. Repeat business generally:
A) increases ethical behavior toward customers.
B) reduces ethical behavior toward customers.
C) has no impact on ethical behavior.
D) is the sign of a poorly-run business.

Question

Quizplus · Accepted Answer

When a business has repeat customers, they have to maintain a positive reputation to keep those customers coming back. This can lead to the business treating their customers with more respect, honesty, and transparency. Therefore, repeat business generally increases ethical behavior toward customers.

Many Businesses Face the Same Customers Over and Over Again