First, the copy machine broke down, then the person in the next office started arguing loudly with another coworker, now Hannah can't find a pen that isn't out of ink. Hannah's head hurts, her shoulders are tense, and her back aches. The problems represent _____. The results are _____.
A) stressors; strains
B) strains; stressors
C) daily hassles; work outcomes
D) work hassles; daily outcomes
E) primary effects; secondary outcomes

Question

Quizplus · Accepted Answer

The problems mentioned (copy machine breaking down, coworker arguing, and shortage of functional pens) represent stressors, or sources of stress. Hannah's resulting physical symptoms (headache, tense shoulders, and backache) are strains, the physical and psychological consequences of stress. Therefore, A is the best choice.

First, the Copy Machine Broke Down, Then the Person in the Next