Specifications for availability, reliability, performance, capacity for growth, levels of user support, disaster recovery, security, minimal system functionality, and service charges are included in:
A) application documentation
B) service-level requirements
C) business continuity plan
D) security plan

Question

Quizplus · Accepted Answer

Service-level requirements typically include specifications for availability, reliability, performance, capacity for growth, levels of user support, disaster recovery, security, minimal system functionality, and service charges. These requirements outline what the customer can expect from the service provider and serve as a baseline for measuring performance and quality of service.

Specifications for Availability, Reliability, Performance, Capacity for Growth, Levels of User