Knowledge management is the process of capturing, storing, retrieving, and distributing the knowledge of the individuals in an organization for use by others in the organization to improve the quantity and/or efficiency of decision making.

Question

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Knowledge management involves various processes aimed at capturing and utilizing the knowledge within an organization to enhance decision making. These processes include knowledge creation, storage and retrieval, distribution, sharing, and application.

Knowledge Management Is the Process of Capturing, Storing, Retrieving, and Distributing