The value chain is a chain of activities performed by the organization to transform outputs into inputs valued by the customer.

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The value chain is a series of activities that an organization performs to create and deliver a product or service that is valuable to customers. These activities include inbound logistics, operations, outbound logistics, marketing and sales, and customer service. The goal of the value chain is to minimize costs and maximize profitability by optimizing each step in the process.

The Value Chain Is a Chain of Activities Performed by the Organization