Customer relationship management (CRM) software builds and maintains an organization's customer-related database.
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Q7: Enterprise systems potentially integrate the business process
Q8: Enterpriseware might be used to stitch together
Q9: Customer relationship management (CRM) software aggregates, manages,
Q10: Customer self service (CSS) software is often
Q11: Supply chain management (SCM) software helps plan
Q13: Early adopters of ERP systems were in
Q14: If you have made a Web purchase
Q15: Submitting a purchase order is a business
Q16: The dominant player in the large system
Q17: An Application Programming Interface (API) is a
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