Installing well-conceived,state-of-the-art support systems is an important managerial component of implementing and executing strategy because:
A) such systems are essential to being able to engage in effective benchmarking and continuous improvement.
B) such support systems not only enable better strategy execution but also strengthen organizational capabilities (perhaps enough to provide a competitive edge over rivals).
C) they help managers run a tight ship and preserve strong,centralized control over internal activities.
D) they are the basis for revamping value chains,boosting labor productivity,and reducing operating costs.
E) decentralized decision making and employee empowerment cannot work well without having well-conceived information and operating systems to accurately benchmark internally performed value chain activities against best-in-industry and best-in-class performers.

Question

Quizplus · Accepted Answer

Installing well-conceived, state-of-the-art support systems is important for better strategy execution and building organizational capabilities, which can give a competitive edge over rivals. Option A is partially correct, but benchmarking and continuous improvement aren't the only reasons to implement support systems. Option C is incorrect because centralized control may hamper innovation and responsiveness to external changes. Option D is partially correct, but it only focuses on the operational benefits of support systems, ignoring strategic advantages. Option E is partially correct, but it only emphasizes the importance of benchmarking, ignoring other benefits mentioned in option B.

Installing Well-Conceived,state-Of-The-Art Support Systems Is an Important Managerial Component of Implementing