The place for management to begin in trying to change a problem culture is
A) identifying facets of the present culture that are obstacles to executing the company's strategy and meeting performance targets.
B) by spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
C) to visibly praise and reward people who exhibit traits and behaviors that undermine the existing culture.
D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
E) to institute incentive compensation programs that generously reward employees for adopting best practices.

Question

Quizplus · Accepted Answer

The first step in changing a problem culture is to identify the obstacles that are preventing the company from meeting its goals. Once these obstacles are identified, management can then work on developing strategies to address them, which may include training programs, rewards for exhibiting desired behaviors, and incentive compensation programs. However, without first identifying the obstacles, these efforts may be ineffective. Therefore, A is the best choice.

The Place for Management to Begin in Trying to Change