Customer orientation,social skills,and need for achievement are examples of:
A)aptitudes
B)competencies
C)role perceptions
D)situational factors
E)None of the answers apply.

Question

Quizplus · Accepted Answer

Customer orientation, social skills, and need for achievement are all examples of competencies, which are the knowledge, skills, and abilities required to perform a job successfully. Aptitudes are innate abilities that individuals possess, role perceptions refer to an individual's understanding of their job responsibilities and expectations, and situational factors are external conditions that can impact job performance.

Customer Orientation,social Skills,and Need for Achievement Are Examples Of