According to the MARS model of individual behavior, which of the following is NOT a role perception problem?
A)The employee lacks the proper tools to perform the job.
B)The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use.
C)The employee doesn't realize that a particular task is part of his or her job.
D)The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work.
E)The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.

Question

Quizplus · Accepted Answer

A lack of proper tools to perform a job is not a role perception problem according to the MARS model of individual behavior. Instead, it is a resource availability problem. Role perception problems include situations where the employee is unclear about what tasks are expected of them, how important certain tasks are, or what the organization's goals and values are. It can also include mismatched expectations between the employee and employer, such as the emphasis on quantity versus quality of work or the misinterpretation of client needs.

According to the MARS Model of Individual Behavior, Which of the Following